Tuesday, 16 October 2012

UAP Insurance Job Opportunities in Rwanda

 

Career opportunities at Union Insurance Rwanda Limited
UAP Group is a pan-African Financial Services Group with interests in Insurance, Investment Management, Property Investment, Securities Brokerage and Financial Advisory.
Currently UAP has ten (10) businesses operating in Kenya, Uganda, South Sudan and Rwanda which are market leaders in their respective fields, and will be entering the Tanzania and Democratic
Republic of Congo (DRC) markets before the end of the year.
UAP is currently executing an ambitious pan-Africa growth and expansion strategy in order to extend its business into new geographical markets and to establish new business lines in high growth areas which complements its existing core business of Insurance.
UAP, through its wholly owned subsidiary, Union Insurance Rwanda Limited, has secured a licence to operate a general / non-life insurance business in the Republic of Rwanda.
The company will offer excellent products and services available in the other UAP Insurance Companies in the Region. It is the intention of the Group to launch and commence operations before the end of October 2012.
In order to execute its ambitious growth strategy, Union Insurance Rwanda Limited would like to recruit an initial dedicated team of ambitious, focused and high performing professionals for the following key roles:

Accountant

Reporting to Finance Manager, the jobholder will manage the financial affairs of the Company in a professional manner that helps the Company meet its financial obligations on a day to day basis.

Job Responsibilities

    To manage the cash flow of the Company to ensure adequate cash resources so that the Company can meet its day to day obligations and investment of any surplus
    To ensure that the Company’s credit policy is sufficiently adhered to by effectively and efficiently managing the debtors in order for the Company to meet its financial obligations and comply with the legislation
    To ensure that accurate financial reports are delivered in time and the Company is compliant with all the relevant authorities
    To ensure that there is an effective payment function and that the organization is able to meet its customers’ expectations
    Handle bank correspondence and bank reconciliations
    Prepare quarterly reinsurance accounts
Qualifications and Skills
    University Degree in Finance, Commerce or related discipline
    ACCA qualification or equivalent qualification
    Minimum 3 years’ experience in Finance or Accounting at supervisory level within the Financial Services Industry
    Sound analytical skills
    Good communication skills
    Good negotiation skills
    Integrity, honesty
    Team player and interpersonal skills
    Excellent financial and computer skills including accounting software(s), Excel, Word and database applications
Cashier
Reporting to Accountant, the Cashier will record, and account for all payments made to the Company, and ensure its safe keeping until banking is done
Job Responsibilities
    Receive money and issue receipts accurately
    Allocate monies received to respective policies and debit notes
    Ensure monies received are kept safe
    Account for the monies received on demand
    Ensure that postdated cheques are receipted and banked as they fall due
    Ensure that the cash office is secure at all times
    Ensure that correct cash levels are maintained and alert the relevant authority when the level has exceeded, to facilitate banking
    Ensure proper distribution and filing of receipts
Qualification and Skills
    Diploma in Finance or relevant discipline
    Basic accounting skills
    Completed Secondary Education Certificate
    Minimum 3 years’ experience in Finance or Accounting
    Ability to work under pressure and meet deadlines
    Team player
    Good communication skills

IT Services Administrator

Reporting to the ICT Infrastructure Manager, the jobholder will play a key role in ensuring the business is running on a stable technology platform.
The jobholder will be responsible for day to day administration and support of the desktops/laptops, network, operating systems, databases, internet, intranet, messaging, business applications and other ICT tools that enable business to run.
Job Responsibilities
    Resolve reported desktops/laptops, network (data and voice) and printing problems within the business operations
    Resolve operating system, database, messaging, custom applications and Internet technical problems on the server platforms that serve the business
    Ensure that all the Group ICT standards and policies (including security) with regard to usage and control of ICT assets are complied with by all users in the business
    Coordinate a centralized help desk support for local user inquiries that will dock in to the Group ICT service desk support environment
    Work with the Information Security Officer and Country Management to ensure full awareness and adherence to ICT security controls as prescribed by the information security policy

Qualifications and Skills

    University degree in Information Systems - Computer Science or Business Administration
    At least 3 years’ experience in ICT infrastructure management within a recognised enterprise running on a multiplatform environment (Unix, NT/2000, Web, e-commerce), telecommunication, and network platforms
    Certification from a relevant professional body on ICT systems
    Excellent interpersonal, communication, problem solving and documentation skills.
    Ability to work under pressure and deliver within set deadlines.
    Team player
Customer Service & Complaints Handling Manager
Reporting to Head of Marketing and Distribution, the Customer Service & Complaints Handling Manager will ensure that the customers’ needs are understood and attended to in a manner that satisfies the customer and enhances the company’s image.

Job Responsibilities

    Attend to and resolve customers’ queries and complaints over the phone, Face to face interactions and through written correspondence
    Handle customer service issues that may arise in underwriting and claims
    Ensure systems and procedures covering the front desk operations are adhered to
    Ensure that the in house service standards are complied with in line with the company’s customer service charter
    Ensure that the customer service area is professionally manned
    Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
    Ensure all personnel communicate politely and courteously with all clients whether by phone, email or face to face
    Ensure that all communication with customers is available to be seen and stored for future reference as necessary

Qualifications and Skills

    University degree in business or related discipline
    Minimum 4 years’ experience in customer service in the service industry
    Strong written and oral communication skills in English and French
    ACII qualification will be an added advantage
    Assertiveness and self-drive
    Relationship building
    Good communication skills
    Good administrative and supervisory skills
Claims Analyst
Reporting to General Manager, the Claims Analyst will ensure that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations and the Company’s objectives.
Job Responsibilities
    Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
    Monitor the performance of service providers for effective service delivery
    Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
    Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
    Ensure that recoveries are initiated and followed to conclusion so as to reduce the final cost of the claim
    Ensure that cheque requisitions are raised upon receipt of discharge vouchers/invoices to facilitate cheque processing
    Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
    Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
Qualifications and Skills
    A University degree in business related discipline
    ACII or diploma in CII or equivalent qualifications
    Minimum 3 years’ experience in insurance
    Assertiveness and self drive
    Honesty, reliability & dependability
    Good interpersonal skills
    Sound analytical and problem solving skills
    Relationship building
    Good communication skills
    Customer service oriented
    Ability to work under pressure, manage time efficiently and make decisions effectively
    Ability to solve problems and make decisions effective
Administrative / Customer Service Officer
Reporting to Managing Director , the Admin/Customer Service Officer will provide administrative and customer service support to the Company for efficient service delivery.
Job Responsibilities
    Receive and record all security documents (e.g. log books, title deeds...) for safe keeping in the safe to ensure they are safely kept
    Release security documents as authorized
    Assist in compiling reports
    Receive, stamp and distribute mail within the company
    Receive and direct visitors
    Assist in ensuring that necessary regulatory business licenses are valid at all times
    Coordinate day-to-day office administrative issues; office cleanliness, equipment functions for efficiency in the company
Qualifications and Skills
    Business administration diploma
    Minimum 3 years’ experience in customer service
    University degree in Business Administration, Commerce or related discipline will be an added advantage
    Assertiveness and self-driven
    Good interpersonal skills
    Customer service orientation
    Good administrative and supervisory skills

Underwriting & Reinsurance Assistant Manager

Reporting to General Manager, the Underwriting & Reinsurance Assistant Manager will oversee management, administration and the control of the company’s underwriting reinsurance operations to ensure profitable, quality and timely service.

Job Responsibilities

    Oversee sound underwriting (management, assessment and managing of risks) for general business
    Ensure documentation is prepared correctly and released to customers within the standard of service for effective service delivery
    Ensure that effective business relationships with all our stakeholders are maintained to assist in meeting overall company objective
    Ensure compliance with regulatory and treaty requirements
    Signing of accountable documents to ensure that they are as per terms agreed and that they get the legal effect
    Ensure proper management of all security documents within the department for accounting purposes
    Ensure preparation of management report for the department to advice the status of the department at any time
    Ensure timely preparation of various statistics and information for re-insurers, re-insurance brokers and Insurance Regulatory Authority to show performance of the treaty as well as comply with the Regulator.
    Manage the facultative business (underwriting, claims and reconciliation)
Qualifications and Skills
    University degree in business or related discipline
    ACII qualification or equivalent qualification
    Minimum 5 years’ experience in underwriting operations
    Assertiveness and self-driven
    Analytical skills and problem solving skills
    Good communication skills
    Good administrative and supervisory skills
UAP is an equal opportunity employer and offers successful candidates an attractive remuneration package, professional working environment and excellent career prospects.
Interested candidates who meet the above requirements are requested to send a copy of their Curriculum Vitae, copies of academic and professional certificates covering letter and names and contacts of 3 referees by email to: recruitment@uap-group.com quoting the role in the header of the email.
Fluency in English, Kinyarwanda and French will be an added advantage to all positions.
Applications should be sent on or before 19th October 2012 to be addressed to the Group Human Resources Manager, UAP Holdings Limited.

No comments:

Post a Comment