The Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and with passion, we deliver healthcare.
We are recruiting for the following high calibre individuals to join our team of healthcare professionals.
1. Medical Officer
2. Radiographer/Sonographer
3. Senior Staff Nurse
4. Staff Nurse
5. Entry Nurse
6. Pharmaceutical Technologist
7. Laboratory Technologist
8. Medical Records Technologist
9. Registration Clerk/Cashier
10. Counsellor
11. Customer Relations Executive
12. Branch Accountant
13. Ward Clerk
14. Store Assistant
15. Cook
16. Waiter(ess)
17. Hotel Services Attendant
Medical Officer
The key responsibilities of this role will include but not limited to:-
Providing superior interventional and preventative medical care based on approved guidelines and hospital policy.
Fostering inter-professional dialogue and consultation in health care matters.
Ensure continuous medical training of other health professionals
Recruiting patients for specialist clinics and theatre e.g., Diabetes, HIV.
Supervising the work of intern doctors and medical students.
Maintaining a portfolio of continuing professional development (CPD) activities
Fostering teamwork in medical management- nurses, technicians etc
Ensuring superior customer care
Contributing and participating in development of standards and best practices
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
Must have practiced in a hospital for 2 years
MBChB or equivalent
Current valid registration license with the KMPDB or any of the other East Africa Medical Boards
Radiographer / Sonographer
The key responsibilities of this role will include but not limited to:-
Performing clinical assessment and diagnostic x-ray examinations.
Generating images by using cognitive x-ray skills to identify, record, and adapt procedures as appropriate to anatomical, pathological, diagnostic information and images.
Differentiating between normal and pathologic findings by using independent judgment during the x-ray exam
Managing work schedule with Departmental Manager and/or scheduling work to assure workload coverage.
Resolving the problems by addressing problems of patient care as they arise and make decisions appropriately.
Taking responsibility for the safety, mental and physical comfort of patients while they are in the radiographer care.
Maintaining a daily log of patients seen and completing all required billing information.
Ensuring preventive maintenance in handling imaging equipments and work area
Maintaining adequate supplies to ensure uninterrupted service to clients.
Ensuring compliance with all regulatory requirements.
Establishing and maintaining ethical working relationships and good rapport with all interrelating hospitals, referral or commercial agencies.
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
At least 1 year relevant work experience
Diploma holder in Medical Imaging Sciences from a recognised institution
Must be a member of Radiology Board of Kenya
Senior Staff Nurse
The key responsibilities of this role will include but not limited to:-
Delivering a professional and high standard of nursing care within the section while leading a team of nurses in delivering projects and team targets
Orientating new staffs at the section level
Maintaining good communication within the section and other sections to provide unified approach to patient care
Implementing health and safety regulations and policies and procedure
Administering prescribed treatment to patients as necessary.
Ensuring patients/clients proper orientation within the sections.
Ensuring accurate information is relayed to clinical staff on a patient’s condition
Caring for postoperative patient by undertaking and recording post operative observations.
Responding to and reporting any abnormal recordings to the person in charge
Implementing emergency procedure including resuscitation as and when necessary
Conducting training in NWHMTC including clinical instruction and ensure clinical supervision of all students
Labelling and dispatching specimens to laboratory promptly and safely
Undertaking routine duties to prepare and clear the ward before admission and after discharge
Ensuring patients are provided with relevant health education and follow up care.
Participating in continuous medical education
Ensuring proper documentation, maintaining proper records, confidentiality, and handing over between shifts at all times
Preparing, implementing and monitoring departmental rotas including reports.
Ensuring Superior Customer Experience to both internal and external clients
Qualifications and Skills
At least 3 years relevant experience (BSN qualifications)
At least 6 years relevant experience with KRCHN with diploma in specialised area (s) and ability to work in more than one specialised areas
Consistent good performance for 4 years
KRCHN with diploma in specialised area (paediatric, theatre, ICU or Maternity) and working knowledge in more than one specialised areas
Diploma in a specialised area
BSN or its equivalent is an added advantage
Membership to a professional body
Staff Nurse
The key responsibilities of this role will include but not limited to:-
Delivering a professional and high standard of nursing care within the section
Orientating new staffs at the section level
Maintaining good communication within the section and other sections to provide unified approach to patient care
Implementing health and safety regulations and policies and procedure
Administering prescribed treatment to patients as necessary.
Ensuring patients/clients proper orientation within the section.
Ensuring accurate information is relayed to clinical staff on a patient’s condition
Responding to and reporting any abnormal recordings to the person in charge
Implementing emergency procedure including resuscitation as and when necessary
Labeling and dispatching specimens to laboratory promptly and safely
Undertaking routine duties to prepare and clear the ward before admission and after discharge
Ensuring patients are provided with relevant health education and follow up care.
Participating in continuous medical education
Ensuring proper documentation, maintaining proper records, confidentiality, and handing over between shifts at all times
Ensure Superior Customer Experience to both internal and external clients
Qualifications and Skills
At least 2 years relevant experience
KRCHN with basic training in specialised area (paediatric, theatre, ICU or Maternity)
BSN or its equivalent is an added advantage
Membership to a professional body
Entry Nurse
The key responsibilities of this role will include but not limited to:-
Delivering a professional and high standard of nursing care within the section
Maintaining good communication within the section and other sections to provide unified approach to patient care
Implementing health and safety regulations, policies and procedure
Ensuring information management
Administering prescribed treatment to patients as necessary.
Ensuring patients/clients proper orientation within the section.
Ensuring accurate information is relayed to clinical staff on a patient’s condition
Caring for postoperative patient by undertaking and recording post operative observations
Responding to and reporting any abnormal recordings to the person in charge
Implementing emergency procedures as and when necessary
Labeling and dispatching specimens to laboratory promptly and safely
Undertaking routine duties to prepare and clear the ward before admission and after discharge
Ensuring patients are provided with relevant health education and follow up care.
Participating in continuous medical education
Ensuring proper documentation, maintaining proper records, confidentiality, and handing over between shifts at all times
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
KRCHN or equivalent
Membership to a professional body
At least 6 months relevant experience
Pharmaceutical Technologist
The key responsibilities of this role will include but not limited to:-
Receiving, filling and dispensing drugs and medical supplies as ordered or prescribed by a qualified medical practitioners
Inventory control
Ensuring pharmacy equipments are kept in good working condition
Ensuring regular updates on the various pharmacies registers e.g. DDA, ARV’s e.t.c.
Filling/storing prescriptions and maintaining them for the required number of years as guided by law
Ensuring prompt communication to clients of any therapeutic incompatibilities and potential drug interactions
Clarification of prescription to patients and notification of any prescription errors to the prescriber
Updating of drug patient bills
Generating relevant reports as the basis for the statistical reports on the consumption and balances of stocks in the pharmacy
Promoting rational drug therapy
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
At least 2 years relevant work experience
Diploma in Pharmaceutical Technology
Valid registration license by the Pharmacy and Poisons Board
Laboratory Technologist
The key responsibilities of this role will include but not limited to:-
Ensuring all Laboratory equipments are in good condition before starting the day’s work
Ensuring availability and optimum utilization of reagents for cost effectiveness
Producing timely and accurate in line SOPs
Billing all procedures to capture revenue
Documenting all processes and results to ensure availability of supportive information
Implementing all set stock control procedures to ensure accountability
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
At least 2 years experience
Diploma in Medical Laboratory Technology from a board recognized institution
Registration with the Kenya Medical Laboratory Technologist and Technicians Board
HND is an added advantage
Medical Records Technologist
The key responsibilities of this role will include but not limited to:-
Processing patient’s documents.
Ensuring security and confidentiality of medical records.
Maintaining patient’s files (medical records) and documenting their condition and treatment.
Following up on discharged patients, their families and physicians. i.e. patients with terminal illnesses.
Preparing statistical, narrative and graphic presentations of information for use by the hospital staff and researchers.
Maintaining and operating a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information.
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
At least 1 years relevant experience
Diploma in Medical Records and Information Systems
Registration Clerk/Cashier
The key responsibilities of this role will include but not limited to:-
Registering patients into the Hospital Management System
Receipting money paid in the organization and reconciling the daily collection
Disbursing of petty cash payments
Managing the scheme regulations in regard to exclusions
Participating in the admission procedure by, getting pre authorization and claim forms, and receiving the requisite deposits
Finalizing invoices in the ERP and supporting documents and forwarding to Accounts Assistant
Ensuring safe custody of all monies allocate
Ensuring timely and accurate documentation of all shortages and excesses of sales and the float allocated.
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
At least 1 year relevant work experience
‘O’ level certificate
KATC 1 & II/CPA 1
Working knowledge of ERP
Counsellor
The key responsibilities of this role will include but not limited to:-
Providing psychosocial care to the counselee and their families, in the specific areas assigned, through group or one-on-one therapy interventions, which meet the recognized criteria of counseling credentialing associations
Providing VCT services to the counselees who need this service.
Networking with stakeholders: implementing partners, counselees and Nairobi Women’s Hospital, to discuss clinical and administrative issues relevant to counseling the counselees undergoing psychosocial challenges/issues.
Developing necessary stress management literature, brochures, visual and audio-visual materials to the counselees and their caregivers.
Creating awareness on GBV through sensitization campaigns, media and trainings
Developing a counselors` manual on effective psychosocial care programs to be used in GVRC
Preparing and share psychosocial care service periodic report of work done once every month.
Submitting timely feedback to Management through weekly, monthly, annual reports or as and when necessary and/or as required.
Facilitating and participating in group debriefings periodically.
Participating in personal therapy at least monthly.
Providing a comprehensive, quality assurance plan that assists in assessing psychosocial potential problems, offering assistance to existing problems and ensuring that service is provided in a professional and ethical manner.
Ensure Superior Customer Experience to both Internal and External Customers
Qualifications and Skills
At least 3 years relevant work experience
A Bachelor’s degree in counseling psychology, or its equivalent
Masters degree will be an added advantage
Branch Accountant
The key responsibilities of this role will include but not limited to:-
Implementing and co-coordinating the execution of the finance strategy at the unit level
Ensuring recording of financial transactions in the unit in the ERP.
Authorizing and post unit journal transactions
Managing the preparation and implementation and control of the unit Budget.
Planning and approval of unit payments
Preparing unit financial and management reports
Continuously monitor and review information management system and internal control system and recommend changes as required
Ensuring the fixed asset register is maintained and stock take exercise at the unit are conducted
Developing, training, motivating and evaluating section staff to achieve highest levels of performance
Identifying, implementing and benchmarking best practices in management
Determining & coordinating section reporting and communication requirements
Managing accounting functions including budgeting, financial analysis and statutory deductions, capital assets and property management.
Banking agent to all project accounts and handling all bank correspondence
Preparing financial reports for multiple donors as per requirements
Verifying funds requisitions for program activities and advice on availability of funds.
Preparing donor budgets for ongoing grants and formulate budgets for new proposals.
Filing all account related documents.
Developing financial controls.
Ensuring auditing and standards in accordance with donors’ standards
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
B.Com Finance/Accounting or any other related discipline
CPA (K)/ACCA
At least 3 years relevant work experience
Customer Relations Executive
The key responsibilities of this role will include but not limited to:-
Executing marketing activities and customer/prospect contact towards achieving agreed marketing targets and manage clients’ data base
Creating and maintaining existing and new customers’ relations.
Implementing planned marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities
Facilitating the development of profitable business and sustainable relationships internally and externally.
Inpatient relationship management including doctors, relatives, patients IP, insurance companies
Alerting the relevant persons on all emergency and special needs cases
Provision of unique and superior client service by being the point person on all client concerns
Capture client feedback through informed means by soliciting, face to face interaction to pick any non-verbal feedback
Developing initial client’s interest on hospital’s products
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
Diploma in business or marketing related discipline
Diploma in medical related discipline with a flair for business or marketing
Experience in marketing area/customer care/relationship management desired
At least 2 years relevant work experience
Must be proficient in Ms. Tools
Ward Clerk
The key responsibilities of this role will include but not limited to:-
Maintaining and issuing accurate ward stock through the ERP
Handling clerical work at the nursing station
Ensuring all billings for hospital’s procedures is done
Preparing birth notifications and burial permits
Managing the admission documents in the patient file to ensure they are completed as per policy
Managing the pre authorization process with the insurance companies and ensuring claim forms are correctly filled
Ensuring NHIF rebate is supported with the necessary documents
Maintaining the NHIF claim system and ensuring letters from insurance companies are received and seeking for any extension thereafter
Ensuring discharge documents in respect to billings and documents for clearance are complete
Finalizing all the patient invoices in the ERP and forwarding with supporting documents to the account assistant receivables
Managing transactions for day surgery cases
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
‘O’ level certificate
Certificate in business studies or equivalent
KATC/CPA 1
Patient Attendant certificate is an added advantage
At least 1 year relevant work experience
Stores Assistant
The key responsibilities of this role will include but not limited to:-
Receiving and verification of goods received or issued.
Short listing of items due for ordering and confirm expiries.
Maintaining updated stock movement records.
Processing of departmental requisitions.
Pricing and labeling of goods.
System entry of the invoices.
Compiling monthly reports.
Participating in physical inventories by counting stock.
Managing incoming and outgoing goods.
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
Certificate in Purchasing and supplies
At least 1 year relevant work experience
Hotel Services Attendant
The key responsibilities of this role will include but not limited to:-
Cleaning and disinfecting all common areas, offices and public areas
Ensuring cleanliness of the linen by dispatching dirty and receiving clean linen to and from laundry
Ordering and ensuring adequate availability of materials equipments
Ensuring control of linen
Cleaning and disinfecting cleaning equipment(s) as per company policy
Distributing clean drinking water to designated areas
Reporting damages and repair work as required to supervisor
Ensuring sorting, packing and loading & off loading of waste materials to the incinerator
Ensuring sorting, packing and loading & off loading linen
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
Certificate in Housekeeping
Training on First Aid will be an added advantage
At least 1 years relevant work experience
Cook
The key responsibilities of this role will include but not limited to:-
Preparing meals as per the set policies and procedures
Ensuring provision of timely meals as per the set time schedules
Ensuring high hygiene standards in preparation and service for zero infection
Developing well balanced menus to meet changing clients needs
Estimating food consumption to avoid under/over production to ensure cost efficiency and sales
Avoiding wastage by deploying and using resources optimally and apply stock controls
Ensuring portion control and correct pricing for profitability
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
Certificate in Food and Beverage Production
Food handlers Health certificate from Mbagathi District Hospital
At least 1 year relevant work experience
Waiter(ess)
The key responsibilities of this role will include but not limited to:-
Ensuring clients are welcomed and comfortable
Taking orders from clients for food and/or beverages and making recommendations upon request.
Ensuring clients needs are met and exceeded satisfactorily for a repeat clientele
Preparing itemized checks and total meal costs prior to billing.
Ensuring clean, safe and hygienic environment that is habitable for clients.
Mis en place –preparation prior to next service
Taking inventory of all utensils and equipments for monthly reports
Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
Certificate in Food and Beverage Service
Food Handlers Health certificate from Government Hospital
At least 1 year relevant work experience.
How to Apply
Interested applicants are invited to send their applications detailing current and expected salary and a CV with contact details of three referees to the
General Manager Human Resource
P.O. Box 10552-00100 Nairobi,
clearly marking the application with position applied for.
Do Not Attach Certificates.
Applications can also be emailed to vacancies@nwch.co.ke with the position applied for as the subject line by Friday, 5th October 2012.
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